Privacy Policy

When you submit the quote request form we collect the details you enter: your name, phone number, email address, property postcode, the cleaning service you need, details about the property, your description of the issue and any preferred appointment times.

We also collect basic technical information that your browser sends automatically, such as device type and approximate location, so that we can keep the site secure and working correctly.

We use your details to respond to your request, arrange and carry out the cleaning work, prepare a quote, and keep you updated about the work you asked us to price.

We may contact you by phone, text or email about your request. We do not sell your information and we do not use it for unrelated marketing without your agreement.

We share information only with the service providers that operate this website, our booking database and our email delivery, and only so they can provide those services to us.

We may also disclose information where the law requires it, or where it is necessary to establish or defend a legal claim.

Quote requests and related correspondence are kept for as long as needed to serve you and to meet our record-keeping and tax obligations, then deleted or anonymised.

You may ask us to access, correct or delete the information we hold about you, or ask us to stop contacting you, by calling or emailing us using the details below.

Under UK data protection law you may have additional rights regarding your personal information; contact us and we will respond to your request.

Information submitted through this site is transmitted over an encrypted connection and stored with access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We may update this policy as our services or legal obligations change. The revision date at the top of this page shows when it was last changed.